Date of Award

Fall 11-21-2016

Degree Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Computer Information Systems

First Advisor

Pr. Richard Baskerville

Second Advisor

Pr. Christophe Elie-Dit-Cosaque

Third Advisor

Pr. Michel Kalika

Fourth Advisor

Pr. Mark Keil

Fifth Advisor

Dr. Likoebe Maruping

Sixth Advisor

Pr. Isabelle Walsh

Seventh Advisor

Pr. Jessie Pallud & Pr. Carine Dominguez-Péry

Abstract

Despite the variety of literature on ‘adaptation to technology’, the literature still witnesses a gap concerning the concept of adaptation especially about its multi-level nature. Recognizing the multilevel nature of IS adaptation, we rise the challenge of conducting an alternate template analysis of three cases of adaptation to IS in order to provide complementary explanations about the phenomenon. In order to expand the comprehension of the ‘adaptation’ concept, a multi-study dissertation model is adopted. The objective is to examine the adaptation concept on three different levels: the individual, the group level, and the organizational level. This thesis aims at 1) exploring the shaping of individual adaptive actions that knowledge workers engage towards technostress with a focus on the factors that influence their adaptation process; 2) examining the adaptive performance of a group facing an newlyimplemented technology based on the adaptive structuration theory (DeSanctis and Poole 1994) under which were puzzled the concepts of affordances (Leonardi 2011, Leonardi, Huysman et al. 2013) and the structure of usage (Burton-Jones and Straub Jr 2006, Burton-Jones and Gallivan 2007); 3) examining, through an organizational learning lens (Argyris and Schon 1978), the case of an organizational adaptation to environmental technological changes examined within a managerial cognition conceptual framework (Orlikowski and Gash 1994); (Bijker 1987, Bijker 1995). To answer the different research questions, the three studies adopt a qualitative approach falling within a critical realist perspective.

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