Date of Award

4-24-2007

Degree Type

Thesis

Degree Name

Master of Arts (MA)

Department

Communication

First Advisor

David M. Cheshier, Ph.D. - Chair

Second Advisor

Jennifer Jiles

Third Advisor

Arla G. Bernstein, Ph.D.

Abstract

This project is designed as an aid to those interested in practicing, researching or teaching crisis communication. For public relations’ practitioners, it offers a comprehensive approach for structuring a crisis communication plan. For researchers, several theoretical frameworks for the study of crisis communication are provided, with the goal of allowing them a more complete foundation for executing future research. Those involved in teaching crisis communication are offered additional resources such as a sample crisis communication plan, media guidelines and a concluding case study for educating future practitioners.

Included in

Communication Commons

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