Date of Award
11-28-2007
Degree Type
Thesis
Degree Name
Master of Arts (MA)
Department
Communication
First Advisor
Greg Lisby - Chair
Second Advisor
Yuki Fujioka
Third Advisor
Merrill Morris
Abstract
Established research on certain professions – such as police officers, firefighters, and emergency rescue workers (also called "first responders") – suggests that psychological trauma is related to traumatic events experienced on the job. This has led to research on journalists who have experienced comparable psychological effects due to repeated traumatic exposure that comes from reporting on crimes, murders, car accidents, natural disasters, or other stressful situations – the same events experienced by first responders. This study examines public information officers and any similar psychological effects since this occupational group is a near professional cousin to journalists. Using an online survey, public information officers' exposure to traumatic events experienced on the job was measured as well as the frequency and intensity of trauma exposure.
DOI
https://doi.org/10.57709/1061299
Recommended Citation
Hale, Susan, "Communicating a Crisis: The Public Information Officer's Perspective." Thesis, Georgia State University, 2007.
doi: https://doi.org/10.57709/1061299