Technology Leader Adaptability in the Financial Services Industry: A Sense and Response Perspective
Gethers, Debranetta
Citations
Abstract
The rapidly evolving world driven by technological advancements, shifting economic conditions, and regulatory changes presents challenges for leaders as they navigate their dynamic environments. As a result, adaptive leader behaviors have become increasingly important. Technology leaders, especially those in financial services, must navigate a volatile industry facing both internal and external challenges with evolving role responsibilities. As these changes accelerate, leaders must continuously sense, interpret, decide, and act in a quick and efficient manner to remain effective. As such, there is empirical and theoretical relevance in understanding how leaders individually can leverage sense-and-response cycles. Hence, the current research is designed as a case study to empirically answer the question: How do sense-and-respond cycles enable technology leaders in the financial services industry to adapt to their dynamic environments? As a contribution to research, it provides empirically based insights into the day-to-day behaviors of technology leaders in financial services and how a sense-and-response approach expands on leadership research. As a contribution to practice, it provides a deeper understanding of how adaptiveness drives change with insights for leaders to navigate dynamic environments more effectively.
