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Employee Engagement Construct and Instrument Validation

Witemeyer, Hazen A
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Abstract

Employee engagement is a relatively new construct in academic literature and an increasingly popular idea in practice. Proponents of employee engagement claim a strong positive relationship between engagement and business success, both at the firm and individual levels, and outcomes including retention, productivity, profitability, and customer loyalty and satisfaction. Despite numerous academic and practitioner publications on employee engagement, no consistently-accepted conceptualization of the construct or its sub-dimensions exists, and there is an ongoing debate regarding whether the employee engagement construct is a new idea or a re-hashing of old ideas. Similarly, no consistently-accepted tool to measure employee engagement exists. In the absence of consistent conceptualization and measurement, relationships between employee engagement and its antecedents and outcomes cannot be empirically tested. Drawing on prior literature and practitioner interviews, the present study defines employee engagement as an attitude towards one’s work at one’s company, comprising feelings of vigor, dedication, and absorption; cognitive appraisals of psychological empowerment; and motivation to act, both within role and extra role, in the service of the organization’s goals. In addition, the present study validates a self-report instrument to measure this conceptualization of employee engagement, using construct and scale validation procedures accepted in marketing and information systems literature.

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Date
2013-05-11
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Research Projects
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Keywords
employee engagement, instrument validation, engagement scale, psychological empowerment, human resources
Citation
Witemeyer, Hazen A. "Employee Engagement Construct and Instrument Validation." 2013. Dissertation, Georgia State University https://doi.org/10.57709/4063121
Embargo Lift Date
2013-04-24
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