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When It Hits the Fan: A Public Relations' Practitioners' Guide to Crisis Communication
Smith, Joshua Lee
Smith, Joshua Lee
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Abstract
This project is designed as an aid to those interested in practicing, researching or teaching crisis communication. For public relations’ practitioners, it offers a comprehensive approach for structuring a crisis communication plan. For researchers, several theoretical frameworks for the study of crisis communication are provided, with the goal of allowing them a more complete foundation for executing future research. Those involved in teaching crisis communication are offered additional resources such as a sample crisis communication plan, media guidelines and a concluding case study for educating future practitioners.
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2007-04-24
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Keywords
game theory, media relations, attribution theory, systems theory, crisis communication, information integration theory
Citation
Smith, Joshua Lee (2007). "When It Hits the Fan: A Public Relations' Practitioners' Guide to Crisis Communication." Thesis, Georgia State University. https://doi.org/10.57709/1061285
Embargo Lift Date
2011-11-23
