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UPS and Zoo Atlanta: A Case Study on Corporate Social Responsibility

Saghini, Karen
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Abstract

This thesis is designed to explore consumer attitudes and behaviors toward corporations that engage in socially responsible practices. The goal of this project was to determine if there was a relationship between a company’s perceived reputation for social responsibility and attitudes and behaviors that would favorably impact the company. Specifically, the project uses a case study of UPS and its support of Zoo Atlanta to further test these relationships in a true-to-life scenario. The findings reveal implications for corporate communication efforts in two ways: first, by serving as a framework to evaluate future corporate giving programs and to better understand company reputation; and second, by understanding the importance of strategically positioning one’s company as a good corporate citizen.

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Date
2008-07-08
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Research Projects
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Keywords
UPS, Zoo Atlanta, Consumer Behaviors, Consumer Attitudes, Philanthropy, Corporate Social Responsibility (CSR)
Citation
Saghini, Karen (2008). "UPS and Zoo Atlanta: A Case Study on Corporate Social Responsibility." Thesis, Georgia State University. https://doi.org/10.57709/1061303
Embargo Lift Date
2011-11-23
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