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Affect and Decision Making in Troubled Information Technology Projects

Lee, Hyung Koo
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Abstract

IT project failure is an enduring problem which has often been associated with bad news reporting and escalation of commitment. The literature in bad news reporting has focused on identifying factors (e.g., organizational climate of silence) that could influence one’s reporting decision. Similarly, the de-escalation literature has primarily investigated conditions or activities (e.g., changes in top management) which promote de-escalation. Nonetheless, what is missing in our understanding is how affect can influence bad news reporting and de-escalation decisions within IT projects. This represents a significant gap in bad news reporting and de-escalation research, as affect (i.e., mood and emotions) is recognized as a fundamental aspect of human life which strongly influences individual perceptions, judgment, and decision making. The aim of this dissertation to provide new insights regarding how affect can influence bad news reporting decisions and de-escalation of commitment within the context of troubled IT projects.

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Date
2015-07-28
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Research Projects
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Keywords
Decision Making, IT Projects, Affect, Bad News Reporting, De-escalation of Commitment, Project Management
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