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Effectiveness of Social Media Marketing: An Experimental Inquiry on College Students’ Awareness of, Interest in, and Intention to Participate in a Campus Recreation Special Event

Bayne, Kendra S.
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Abstract

This study examined the effectiveness of social media marketing on college students attending a recreation special event. Facebook and Twitter were assessed via an experimental design. To measure the effectiveness of these applications (through updating statuses) on a college student’s awareness, interest, and intent of attending a special event, three groups were employed (Facebook, Twitter, and Control). A total of 134 participants were recruited via six undergraduate courses and were assigned into three groups based on their social media consumption. Subjects responded to a pre-survey, joined their respective treatment group, and completed a post-survey. Descriptive statistics revealed that awareness increased for those who received Facebook status updates and tweets. The interest level of the treatment groups decreased from the pre to the post-test and the intention of participants to participate increased slightly for the Facebook treatment group, but the intent level of participants in the Twitter and Control groups decreased.

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2011-05-04
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Keywords
campus recreation, NIRSA, social media, Twitter, Facebook, special event, AIDA theory
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