Date of Award
4-29-2009
Degree Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
Computer Information Systems
First Advisor
Dan Robey - Chair
Second Advisor
Richard Baskerville
Third Advisor
Bala Ramesh
Fourth Advisor
Marie-Claude Boudreau
Abstract
EXPLORING IT-BASED KNOWLEDGE SHARING PRACTICES: REPRESENTING KNOWLEDGE WITHIN AND ACROSS PROJECTS Drawing on the social representation literature combined with a need to better understand knowledge sharing across projects, this research lays the ground for the development of a theoretical account seeking to explain the relationship between project members’ representations of knowledge sharing practices and the use of knowledge-based systems as boundary objects or shared systems. The concept of social representations is particularly appropriate for studying social issues in continuous evolution such as the adoption of a new information system. The research design is structured as an interpretive case study, focusing on the knowledge sharing practices within and across four project groups. The findings showed significant divergence among the groups’ social representations. Sharing knowledge across projects was rather challenging, despite the potential advantages provided by the knowledge-based system. Therefore, technological change does not automatically trigger the intended changes in work practices and routines. The groups’ social representations need to be aligned with the desired behaviour or patterns of actions.
DOI
https://doi.org/10.57709/1063262
Recommended Citation
Dulipovici, Alina Maria, "Exploring IT-Based Knowledge Sharing Practices: Representing Knowledge within and across Projects." Dissertation, Georgia State University, 2009.
doi: https://doi.org/10.57709/1063262