Date of Award
4-24-2007
Degree Type
Thesis
Degree Name
Master of Arts (MA)
Department
Communication
First Advisor
David M. Cheshier, Ph.D. - Chair
Second Advisor
Jennifer Jiles
Third Advisor
Arla G. Bernstein, Ph.D.
Abstract
This project is designed as an aid to those interested in practicing, researching or teaching crisis communication. For public relations’ practitioners, it offers a comprehensive approach for structuring a crisis communication plan. For researchers, several theoretical frameworks for the study of crisis communication are provided, with the goal of allowing them a more complete foundation for executing future research. Those involved in teaching crisis communication are offered additional resources such as a sample crisis communication plan, media guidelines and a concluding case study for educating future practitioners.
DOI
https://doi.org/10.57709/1061285
Recommended Citation
Smith, Joshua Lee, "When It Hits the Fan: A Public Relations' Practitioners' Guide to Crisis Communication." Thesis, Georgia State University, 2007.
doi: https://doi.org/10.57709/1061285