Start Date

13-11-2017 10:10 AM

End Date

13-11-2017 11:00 AM

Description

Relying on the power of R and NVivo, Montana State University Library researchers were able to identify user needs from a vast array of data in order to make recommendations for new library services and resources, including more personalized outreach to new students and a concentrated communications campaign.

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Nov 13th, 10:10 AM Nov 13th, 11:00 AM

What Do They Need?: Collecting Meaningful and Actionable Data through a User-Centered Needs Assessment

Relying on the power of R and NVivo, Montana State University Library researchers were able to identify user needs from a vast array of data in order to make recommendations for new library services and resources, including more personalized outreach to new students and a concentrated communications campaign.